> For the complete documentation index, see [llms.txt](https://docs.arborconnect.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.arborconnect.com/understanding-expectations/attendance-and-time-off.md). # Work Schedules and Attendance You're an important part of a team now, and every member counts! Prompt and regular attendance is an essential job requirement for all team members. When a team member is absent, others must perform his or her work in addition to their own work. To provide the highest level of care and service to our residents, we depend on regular attendance by all team members. Your supervisor will post a new schedule several days in advance. All team members are expected to know their assigned days and work shifts. ### Calling Out If you are unable to work an assigned shift due to illness or emergency, you need to call your supervisor at least four hours before the start of the shift. Your supervisor may ask you to bring a doctor's excuse after three consecutive absences. All absences must be reported to the supervisor on duty directly. DO NOT leave a message. ### Schedule Changes If you need to change your schedule for any other reason than illness, you need to submit a request through our scheduling platform at least two weeks before the requested shift change. If you have less than two weeks' notice for a schedule change, you need to find your own replacement and ask your supervisor to approve the switch. You cannot switch an assigned shift without your supervisor's approval. ### Overtime Overtime can only be worked with a supervisor's approval. ### No Call / No Show A team member who does not show up for an assigned shift and does not call before that shift is considered a No Call/No Show and may be subject to disciplinary action, up to and including termination of employment. Unemployment benefits may be denied if a team member is terminated for cause. ### Tardiness You are expected to be ready to work at the beginning of your scheduled shift. We realize that upon occasion emergencies may arise which may cause you to be tardy. However, consistent tardiness may be cause for disciplinary action, up to and including termination. ### Meals and breaks In order to take care of residents, you need to take care of yourself. All team members receive a free meal during their shift, as well as other breaks during the course of the shift, as required by state law. (You will not be paid for meal time). Please follow the team member meal program in your community. Your supervisor will stagger team breaks and meal time so resident needs are met. Every community provides team with a break room for meals. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.arborconnect.com/understanding-expectations/attendance-and-time-off.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.