> For the complete documentation index, see [llms.txt](https://docs.arborconnect.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.arborconnect.com/safety-first/resident-safety.md).

# Resident Safety

## Missing resident procedure

You've gone into Mr. Howard's room to assist with a bath first thing in the morning and the room is empty. What should you do?

* Find your supervisor immediately and explain the situation.
* The sign-out log should be checked to ensure that a family member did not take the resident out of the Community.
* The supervisor should call the Executive Director or Manager on Duty if they are not already in the building.
* The supervisor will organize some team members to do a room search for the missing resident, while other team member search the grounds and parking lot outside the building in addition to the immediate area around the Community.
* A team member will do a driving search of nearby areas.
* If the resident cannot be found, the supervisor will call the resident's family to tell them about the situation.
* The supervisor will then call the police if the resident has not been found within half an hour.
  * The supervisor should have a photograph of the resident, along with a description of what the resident was wearing, ready for the police when they come.
  * The supervisor will explain the situation to the police who will help with the search.
* Finding a resident in an unsafe place is considered a very serious incident and is considered a resident security incident which must be investigated by the Resident Care Director or Executive Director. If you see a resident in the parking lot or in a stairwell, for example, be sure to help the resident to safety and then report that incident immediately to your supervisor.

## Resident abuse

Anyone who suspects or witnesses a resident being abused or neglected is required by law to report that concern to the proper authorities. If you suspect that a resident is being mistreated by a family member, fellow resident or team member, notify your supervisor immediately. Your supervisor will notify the correct local or state authorities. The reporting process varies from state to state. You will receive copies of resident rights and abuse reporting laws during your orientation process.


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